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Challenging Conversations

As the name suggests Challenging Conversations are not easy! Most people either run a mile or tackle the conversations head on with little thought - both approaches often bringing negative consequences. The Key to Challenging Conversations is thought, preparation and anticipation!

This course will take you through a structured process called the 'Talking TM Framework' - ensuring you tackle these conversations at the right time, in the right tone and with the right outcomes!
 
By The End of This Course

You will be able to:

  • Identify the different types of challenging conversations in the workplace
  • Understand what makes a conversation challenging
  • Identify 3 key behaviours associated with challenging conversations
  • Apply a best practice technique for conducting a conversation from beginning to end
  • Use better language throughout the conversation
  • Target key issues throughout the conversation
  • Compel others more often to change their behaviours and approach
  • Finalise the conversation and set goals appropriately

 
         

Get Access To This Course

Slideshow  
Slide Show and Notes   What's This?     AUD $60.00
Optional Extras
 
Exercise & Resource Pack   What's This?
    + AUD $20.00
OR   Get everything for AUD $80.00 AUD $75.00
Current Total: AUD $60.00
 
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